Privacy Policy
Your privacy concerns are important to us at Yale®, and we are committed to
protecting your privacy. Please read the following Privacy Policy to
understand how your personal information will be treated as you use this Web
Site. When you use this Web Site, you consent to the use of your personal
information by Yale® in the manner specified in this Privacy Policy. This policy may
change periodically, so please check back from time to time. For your information,
the date of the last update to this Privacy Policy is stated at the bottom of this document.
THIS POLICY WILL EXPLAIN:
1. What Information We Collect From You, and How We Use That Information
2. How We Protect Your Information
3. Questions About the Privacy Policy
WHAT INFORMATION WE COLLECT AND HOW WE USE THAT INFORMATION:
Yale® does not collect any personally identifiable information from you (e.g., name,
address, telephone number, e-mail address) unless you voluntarily choose to submit or otherwise
disclose such information to us, including information submitted or disclosed by mail, telephone,
fax or electronically. We will not sell, trade or rent your personally identifiable information to
third parties. Yale® will only use your information to respond to your request for information or,
if appropriate, to consider your request for consideration of employment with Yale® or one of its
affiliates. If requested, Yale® may have one of its affiliates or an authorized dealer contact you,
in which case, your personal information will be provided to Yale's affiliate or authorized dealer
servicing your location to assist them in providing customer service to you.
Yale® may store and process voluntarily-submitted personally-identifiable information to better
understand your needs and how we may improve our products and services. Unless otherwise stated
or requested by you, we may use your personally identifiable information to contact you. For
example, we may send you marketing materials or other information, respond to your comments or
requests, or contact you if needed in the course of processing or shipping your order for products
or services offered over our web sites.
If you have submitted personally-identifiable information through a Yale® website or interactive
advertisement, or if someone else has submitted your personally-identifiable information through
a Yale® website or interactive advertisement, and you would like to have that information deleted
from our marketing databases, please contact us via e-mail at
ayinfo@yale.com, send a letter to
our Webmaster by mail or facsimile or call us at the number indicated below. We will then use
reasonable efforts to remove your personally identifiable information from our files.
Dana Coles
1400 Sullivan Drive
Greenville, NC 27834
tel: (252) 931-5565
fax: (252) 931-5558
Non-Personally-Identifiable Information Collected Automatically: In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of internet browser or computer operating system you are using, the domain of the website from which you came to our site, demographic information in aggregate form, and user preferences in site content and advertising. Yale® may use this information to help us in web site research and development.
Information from Children: Yale® does not direct its Web Site to children under thirteen (13) years of age. Individuals under eighteen (18) should consult with their parent or guardian about the use of this Web Site for their benefit.
Monitoring, Enforcement and Legal Requests: Yale® has no obligation to monitor the Web Site or the use of the Web Site, or to retain the content of any user session. However, Yale® reserves the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity. We may use IP addresses to identify a user when we feel it is necessary to protect our service, Web Site, customers or others.
Change of Ownership or Control: In the event that Yale® becomes owned or controlled by other individuals or entities, the information we have collected may be transferred to such party or parties. In this case, such individuals or entities will follow this Privacy Policy in the place of Yale's current owners.
Other Sites: Except as otherwise expressly discussed in this Privacy Policy, this policy only addresses Yale's use and disclosure of information we collect from you. To the extent that you disclose personal information to us which is transmitted to other Yale® affiliate sites or your disclose personal information other sites, including the sites of Yale's parent or affiliated entities, you are subject to the privacy customs and policies of these other sites. We encourage you to ask questions before you disclose any personal information.
HOW WE PROTECT YOUR INFORMATION:
Transmission Errors or Unauthorized Acts: Unfortunately, data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Yale® cannot ensure or warrant the security of any information you transmit to us or any information provided by our on-line services, and you do so at your own risk. Yale® will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. However, once we receive your transmission, we do our best to ensure its security on our systems by making reasonable efforts to protect the information.
SECURITY:
Any information provided to Yale® is treated with care and discretion. Yale® will take a proactive approach to ensure the information is kept private and not misused.
QUESTIONS ABOUT THE PRIVACY POLICY:
Privacy and security is important to us all. We pursue a full-disclosure approach to responsibly care
for the information you have entrusted with us, and we depend on information sharing as our principal
means to best serve you. This is why we are committed to building a trusting relationship with you.
We will continually monitor customer feedback and seek to improve our services to meet your needs.
If you have any questions about this Privacy Policy, the practices of this Web Site, or your dealings
with the Web Site, or would like to provide comments, you can send us an e-mail at
ayinfo@yale.com,
or contact us by telephone at (252) 931-5565 or by regular mail to:
YALE MATERIALS HANDLING CORPORATION
1400 Sullivan Drive
Greenville, NC 27834
Attention: Dana Coles
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